Project overview
Glidit is a digital platform that enables restaurants and cafés to move away from paper menus by offering sleek, contactless digital menus accessed via QR codes. It also supports online ordering, POS (Point of Sale) integration, inventory tracking, loyalty programs, and analytics, so businesses can manage orders, items, and customer experience all in one place.
Credevnet worked alongside Glidit to design and refine the product experience, ensuring that restaurants get an easy-to-use system that keeps guest interactions smooth, staff operations efficient, and business data actionable
Client challenges & requirements
Restaurants and cafés using Glidit (or similar providers) typically faced several pain points
- Hygiene & Contactless Demand: After COVID, guests prefer contactless options; paper menus are seen as less safe.
- Operational Inefficiencies: Manually updating menus or taking orders leads to delays, errors, and frustrated staff.
- Fragmented Tech Stack: Many small to medium restaurants had separate tools for POS, menu updates, online orders, loyalty; integrating all this was difficult or expensive.
- Limited Insight: Many owners did not have real-time data on what’s selling best, busy hours, inventory shrinkage, or takeaway vs dine-in demand.
- Cost Pressure: Pricing needed to be accessible for small businesses; there needed to be a free or low-cost option as well as premium features for more advanced needs
Project solution
To address these needs, credevnet developed a layered product offering and features that balance ease of use, affordability, and business insight.
- Digital Menus via QR Code: Restaurants can create menus in a dashboard, upload images, descriptions, prices; produce a QR code to place on tables or display for customers to scan without a dedicated app.
- Real-Time Menu Updates: Changes in items, prices, or images update instantly, so restaurant menus remain current.
- Pricing Tiers & Free Plan: Free plan for basic menu display; small business tier with ordering & payments; enterprise tier with POS/inventory integration, multiple locations, custom domain, loyalty, promo codes, dedicated support
- Sales Tracking & Reports: Businesses get data on what’s selling, daily/hourly order volume, which menu items are popular, etc.
- Custom Branding & Design: Restaurants can customize colours, fonts, their logo so menu matches the overall branding.
- Flexible Order Handling: Options for dine-in, take-out, or delivery; ability to receive orders via WhatsApp or POS integrations.
Result and impacts
The adoption of Glidit led to measurable benefits for restaurant clients.
-
Reduced wait times and improved table turnover — with customers scanning QR codes and ordering directly, staff spend less time taking orders manually.
- Increased online orders — restaurants see significant growth in orders through the digital menu & checkout channels.
- Better inventory & sales visibility — owners can see what items sell most, adjust menus/prices accordingly, reduce waste.
- Improved customer experience — matching branding, updated menus, clear menus, fewer errors, more trust.
- Scalable model — businesses of all sizes (from cafés to chains) can start with a free or modest plan and grow into more advanced tools as needed.
